Contact

Get in Touch with the Brașov Team

Whether you have a broker compatibility question or want to start a trial, we respond within one business day.

Send us a message

Tell us your broker setup and what you are trying to automate — the more specific, the better.

Other ways to reach us

You can also reach the team directly by email at info@riveropixel.pro or by phone at +40 726 114 385, Monday to Friday, 09:00–18:00 (Eastern European Time). Our office is at Strada Republicii 42, Brașov 500030, România. For connector requests or technical questions, email is faster — include your broker name and the instrument type you trade, and the integration specialist will reply with a realistic timeline.

What to include in your first message

A little context helps us reply with something useful rather than a generic response.

Your broker or brokers

Which venues you currently trade on — or plan to — so we can confirm connector availability and share any venue-specific considerations upfront.

Your strategy type

Rule-based, signal-driven, or a mix. If you have existing code, mentioning the language or framework helps us scope a migration discussion accurately.

Your timeline

Whether you want to be live in two weeks or are still in research phase — both are fine, and it helps us prioritise the right level of response detail.

Common questions before the first call

Do you offer a free trial before I commit?

Yes — the Starter plan includes a 30-day free trial with no credit card required. You get full Starter features including one broker connection, three live strategies, and two years of backtesting data.

What if my broker is not on the supported list?

Submit a connector request via the contact form. We evaluate new connectors based on client demand and API quality. If your broker is a realistic candidate, we will give you a development timeline estimate within five business days.

Can I migrate an existing Python strategy?

In most cases, yes. Send us your strategy's entry/exit logic (you do not need to share proprietary signals or parameter values) and we will assess compatibility. Most Python strategies using standard libraries migrate in one to three days.